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Work experience

Retail Store Associate

TJX Canada Winners – Winnipeg

July 2024 – Present

  • Improved client satisfaction by 15% through effective front-desk service and multitasking.
  • Resolved inquiries with clarity and discretion, increasing positive interactions by 20%.
  • Streamlined workspace and filing systems, boosting operational efficiency by 18%.

Sales Associate

La Vie en Rose – Winnipeg

December 2024 – Present

  • Reduced check-in time by 20% by coordinating front desk operations.
  • Supported training and task management, increasing office task completion by 15%.
  • Managed inventory restocking, improving supply availability by 15%.

Nail Artist

Makeup Master Salon – India

April 2023 – March 2024

  • Consulted with clients and resolved service concerns, increasing satisfaction by 20%.
  • Managed billing and POS transactions, reducing errors and improving accuracy by 15%.
  • Maintained stocked workstations and aided inventory flow, boosting availability by 18%.

Assistant Supervisor

Forever Living Products – Remote

January 2022 – 2024

  • Led a 20-member team, improving productivity and communication by 25%.
  • Handled outreach and scheduling, increasing client engagement by 20%.
  • Organized meetings and coordinated with stakeholders, improving collaboration by 15%.

Customer Service Representative

Vishal Mega Mart – India

2022 – 2023

  • Resolved customer issues with professionalism, improving resolution efficiency by 30%.
  • Scheduled appointments and managed office tasks, boosting workflow by 15%.
  • Monitored inventory and flagged shortages, increasing efficiency and satisfaction by 25%.

Business Relationship Executive

Tons and Tobs Kerala English Academy – India

2020 – 2021

  • Managed front office scheduling, boosting communication and reception efficiency by 20%.
  • Oversaw digital records and cash handling, reducing errors by 15%.
  • Tracked vendors and inventory, reducing supply gaps by 25%.